Order Cancellation Policy
For all products excluding customized items, orders may be cancelled for a full refund at any time until the order is shipped.
For Customized products, such as curtains:
- Orders cancelled within 24 hours of payment confirmation are eligible for a full refund.
- Orders cancelled after production begins may be cancelled, but you will be responsible for 50% of the product price.
- Customized products that have already been shipped cannot be cancelled.